CPCU, Owner
Before becoming president of this Rupp family business in 1995, I worked every job in the agency. I was involved in the early years of Trusted Choice and sat on that national board, have been active in our state insurance association and various nonprofits, where I began finding creative ways of managing staff and embracing continuous quality as a competitive advantage.
I’m very active in our local sustainability and land-use community, and do a lot of public speaking on sustainability and new ways to look at work. I am proud we are a certified B Corp, a multi-year Alfred P. Sloan award winner for workplace flexibility, a mayor’s small-business award winner and make various “best place to work” lists. We have been featured in the Seattle Times, A.M. Best’s Review and were named a Trusted Choice Agency of the Month, nationally. I am continually challenged to create a good customer experience while managing all of the variables in this changing world. I never give up!