Michelle Rupp
Before becoming president of this Rupp family business in 1995, I worked every job in the agency. I was involved in the early years of Trusted Choice and sat on that national board, have been active in our state insurance association and various nonprofits, where I began finding creative ways of managing staff and embracing continuous quality as a competitive advantage.
I’m very active in our local sustainability and land-use community, and do a lot of public speaking on sustainability and new ways to look at work. I am proud we are a certified B Corp, a multi-year Alfred P. Sloan award winner for workplace flexibility, a mayor’s small-business award winner and make various “best place to work” lists. We have been featured in the Seattle Times, A.M. Best’s Review and were named a Trusted Choice Agency of the Month, nationally. I am continually challenged to create a good customer experience while managing all of the variables in this changing world. I never give up!
Speaking Engagements
Michelle Rupp is an engaging business personality with an infectious energy and a rapid-fire delivery that makes her a great, entertaining speaker for your next event. She can speak on the subjects of insurance, staffing, customer service, health, and local philanthropy. Her story captures the ups and downs of doing business in a virtual economy and why you need to find balance wherever or however you can to survive.